Privacy Policy

Our privacy policy governs the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time. You can access our home page and browse our site without disclosing any personal data.

Who may process data
Your personal information, which includes your name, address and any other details you provide to us which concern you as an individual, will only be processed by us for the purposes of answering your enquiry.

Disclosure of information
In the unlikely event that a liquidator, administrator or receiver is appointed your information may be transferred to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to any third parties except in accordance with this policy. Your information will not be disclosed to government or local authorities or other government institutions except as required by law or other binding regulations.

Cookies
Cookies are used in this website in order to retain information and make shopping easier and more efficient. Please read our cookie policy.

Security
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

Access to information
You may ask us whether we are storing personal information about you by emailing us and, if you wish, we will provide you with a copy of any personal data we hold about you. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide any information if identity is not established.

  • Thank you from the bottom of my heart for the way you treated me and our darling. You were so kind & professional and it really helped and it meant so much.

  • Your consideration helped us both to come to terms with it all. The setting and atmosphere at Valley Pet Crematorium was lovely and so peaceful.

  • I would like to thank you for your care and support. You both made a horrible and traumatic time easier to bear. People like you are rare and so please be proud of what you do. I will highly recommend you.

  • Thank you so very much for your kindness & swift service following the loss of my special little man. I found it so painful and you were lovely & you did all I asked of you without question.

  • Thank you for listening and adhering to our wishes for the cremation of our cats Rossi and Kiyo. Your sympathy was much appreciated in our time of grief. x

  • Thank you for taking care of Wizkid. She looked beautiful and so peaceful, I’m so glad I saw her to say goodbye one more time, it was so very hard losing her so thank you for being so caring and so helpful and respectful.