Customer Testimonials

Below are extracts from some of the letters of appreciation that customers have been kind enough to send us. The original letters are on view at the crematorium. If you would like to leave a testimonial for Valley Pet Crematorium please email us on:

enq@valleypetcrematorium.co.uk


 "I as well as the rest of the family were pleased to be able to visit your premises as it had such a calming effect after such a tragedy. I felt confident in the fact that Amber was cared for as much by yourselves after her death as by us in her life."


"I would like to thank you for your care and support at that awful time. You both made a horrible and traumatic time easier to bear. People like you are rare and so please be proud of what you do. I will highly recommend you."


"Your help & kindness made such a difference on such a sad day."


"Thank you from the bottom of my heart for the way you treated me and our darling. You were so kind & professional and it really helped and it meant so much"


"I am so pleased I found Valley Pet Crematorium and was able to visit . I can rest assured that my pets were dealt with respectfully and in a spotless environment."


"With such dignity & respect. We will certainly recommend you where ever we can."


"Your consideration helped us both to come to terms with it all. The setting and atmosphere at was lovely and so peaceful."


"Just a quick line to express our gratitude for the caring and sensitive manner you both showed during this difficult time."


"Thank you for helping to make such a distressing time a little easier. Thank you for your time with that all important telephone call. Thank you for looking after my wonderful dog and thank you for letting him take his teddy too."


"Your kind, attentive and very professional service was appreciated so much. I was so impressed by everything."


"Coming to Valley Pet Crematorium and meeting with you has made a tremendous difference to the feeling of loss that we are experiencing. We are content in the knowledge that our beloved was treated with the respect and dignity she deserved. She was “a special girl” who will be greatly missed."


"You are such genuine caring people and that was a big comfort to me."


 "Please accept our heartfelt gratitude and thank you for being there, we needed you. You can be assured of our recommendation."


"The service you offer is unique compared to other establishments we have encountered. I will never forget your kindness."


"Thank you to you both for the care, kindness and professionalism you showed us. It helped greatly to know that she was treated with the dignity she deserved."


"Thank you Valley Pet Crematorium for your concern and kindness in dealing with Phoebe. It was such a relief and helped us enormously."

  • Thank you from the bottom of my heart for the way you treated me and our darling. You were so kind & professional and it really helped and it meant so much.

  • Your consideration helped us both to come to terms with it all. The setting and atmosphere at Valley Pet Crematorium was lovely and so peaceful.

  • I would like to thank you for your care and support. You both made a horrible and traumatic time easier to bear. People like you are rare and so please be proud of what you do. I will highly recommend you.

  • Thank you so very much for your kindness & swift service following the loss of my special little man. I found it so painful and you were lovely & you did all I asked of you without question.

  • Thank you for listening and adhering to our wishes for the cremation of our cats Rossi and Kiyo. Your sympathy was much appreciated in our time of grief. x

  • Thank you for taking care of Wizkid. She looked beautiful and so peaceful, I’m so glad I saw her to say goodbye one more time, it was so very hard losing her so thank you for being so caring and so helpful and respectful.