Should I let my vet make the arrangements?


If your pet is euthanised or passes away at your veterinary practice, your vet will ask you to make some key decisions. Most veterinary practices use the services of just one pet crematorium, which they may have no say over the choice of, and will act on your behalf to arrange your pet’s cremation with this crematorium.

Many pet owners do not realise that they have the freedom and right to decide which pet crematorium they use. You are entitled to inform your vet of your wishes and can instruct them to use Valley Pet Crematorium for the cremation of your pet.

If you request to use our services as your preferred pet crematorium most vets will assist you with your wishes and will hold your pet’s body while you make the final arrangements directly with us. By contacting us directly you will be able to better decide how you would like to say final goodbyes giving you complete peace of mind. This will ensure a fitting farewell that is personal and unique.

We can speak to your vet to arrange the transfer of your pet into our care, alternatively you may decide to take your pet home from where we can collect or you can bring your pet to us yourself.

Making Arrangements 

Communicating your wishes to your vet - Cremation Wishes

It is important to ensure that you are getting the exact service you want and that your pet is handled with the care and respect that you would expect for a member of your family. Cremation Wishes is a letter to help you record and confirm your wishes to your vet to have your pet cared for by Valley Pet Crematorium.

Simply download the letter, print and complete the required sections and take to your veterinary practice to put on your pet’s file. 


Cremation Wishes Download


  • Thank you from the bottom of my heart for the way you treated me and our darling. You were so kind & professional and it really helped and it meant so much.

  • Your consideration helped us both to come to terms with it all. The setting and atmosphere at Valley Pet Crematorium was lovely and so peaceful.

  • I would like to thank you for your care and support. You both made a horrible and traumatic time easier to bear. People like you are rare and so please be proud of what you do. I will highly recommend you.

  • Thank you so very much for your kindness & swift service following the loss of my special little man. I found it so painful and you were lovely & you did all I asked of you without question.

  • Thank you for listening and adhering to our wishes for the cremation of our cats Rossi and Kiyo. Your sympathy was much appreciated in our time of grief. x

  • Thank you for taking care of Wizkid. She looked beautiful and so peaceful, I’m so glad I saw her to say goodbye one more time, it was so very hard losing her so thank you for being so caring and so helpful and respectful.